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ritionBufferPercent":0.002,"lobRequireHcPlanned":0,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":true,"lobCapacityPercent":null,"lobExcessDeficitPlanned":19,"lobExcessDeficitTrend":19,"lobRequireHcTrendRaw":null,"lobRequireOtVtoHours":760,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":0,"requiredHC":0,"actualHC":19,"overUnderHC":19,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:08/02/2026":{"lobVolumeForecast":0,"lobOfferedVolume":0,"lobMape":null,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":0,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":0,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":true,"lobCapacityPercent":null,"lobExcessDeficitPlanned":19,"lobExcessDeficitTrend":19,"lobRequireHcTrendRaw":null,"lobRequireOtVtoHours":760,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":0,"requiredHC":0,"actualHC":19,"overUnderHC":19,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:08/03/2026":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":true,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTrendRaw":19.761357127497945,"lobRequireOtVtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:08/04/2026":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":true,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTrendRaw":19.761357127497945,"lobRequireOtVtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:08/05/2026":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFraction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VtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:01/05/2027":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":false,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTrendRaw":19.761357127497945,"lobRequireOtVtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:01/06/2027":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":false,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTrendRaw":19.761357127497945,"lobRequireOtVtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:01/07/2027":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":false,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTrendRaw":19.761357127497945,"lobRequireOtVtoHours":-30.454285099917797,"lobMoveIn":0,"lobMoveOut":0,"lobNewHireBatchForHiring":0,"lobNewHireBatchForTraining":0,"lobNewHireProduction":0,"lobAttritionLossHc":0,"lobAverageAHT":0,"lobAverageCPH":null,"billableHoursRequire":null,"lobTotalBaseRequiredMinutes":18825,"requiredHC":19.761357127497945,"actualHC":19,"overUnderHC":-0.7613571274979449,"lobCalculatedAverageAHT":0,"handlingCapacity":null},"D:01/08/2027":{"lobVolumeForecast":2510,"lobOfferedVolume":2510,"lobMape":0,"lobForecastVolumeTrend":null,"lobBusinessProductivityTarget":158,"lobPlannedProductivity":158,"lobBaseFteProd":15.886075949367088,"lobOooBufferPercent":8,"lobIoBufferPercent":12.62,"lobProductivityBufferPercent":0,"lobGlideBufferPercent":0,"lobGrowthBufferPercent":0,"lobAttritionBufferPercent":0.002,"lobRequireHcPlanned":19.761357127497945,"lobClosingHc":19,"lobClosingHcEngineBranch":"agents_countifs_through_yesterday","lobClosingHcPriorCalendarDay":null,"lobClosingHcPriorChainRaw":null,"lobClosingHcAttritionFractionEngine":0.002006451612903226,"lobClosingHcUsesUserBufferInClosing":false,"lobCapacityPercent":96.14724270916335,"lobExcessDeficitPlanned":-0.7613571274979449,"lobExcessDeficitTrend":-0.7613571274979449,"lobRequireHcTr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